Relaxation is at the heart of the Spa experience.  Knowing what is expected of guests and therapists alike is helpful for realizing an enjoyable stay with us.  Following our Spa recommendations will assure you a complete experience full of balance and harmony.

Spa Hours
Hours of operation are from 8:00AM to 8:00PM, from Monday thru Sunday.

Arrival time
We suggest arriving 10 minutes prior to your appointment so that you have more time to familiarize yourself with and benefit from your surroundings.

Late Arrivals
When arriving late is unavoidable, please call to notify the spa receptionist when possible.  Arriving late will simply limit the time of your treatment, as we must complete your service in the allotted time to appropriately accommodate the next guest.

Cancellation Policy
We request that all guests using the Spa extend a courteous 24hour cancellation notice to change or cancel any appointment.  A 50% service charge will be applied to your room for no shows.

Minimum Age for Treatments
Guests must be 18 years or older to experience a spa treatment. Minors may receive most services when accompanied with his/her tutor.  Salon services are available for all ages.

Clothing
Being comfortable is a very important detail to enjoy your spa experience. Most body treatments are enjoyed without clothing; during all treatments the body is fully draped only exposing the area being worked on. Robes and slippers are provided before and after treatments. Bathing suits are required for sauna, Jacuzzi and hydrotherapy services.

Valuables
Please leave all valuable items including all jewelry in the safe in your guestroom. We are not responsible for the loss of personal items during your stay.

Tranquility
To respect an ambiance of tranquility we ask you to turn of all cell phones, pagers, radios or any electronic devices.  To preserve the silence and harmony of the spa we ask that you maintain a low noise level.

Cigarettes and Alcoholic Beverages
Health and balance are keystones for the Spa experience. We ask that guests refrain from smoking or drinking alcohol in the spa areas.

Gratuities
It is a common practice to tip the person who has performed to the satisfaction of the customer.  Gratuities are not included in the menu price; we suggest 10% to 15% of the service cost as an elegant, personalized way to express thanks for a job well done.

Special Conditions
Please notify the Spa before booking your treatments if you have high blood pressure, allergies or any other physical ailments or disabilities. Please let staff know if you are or may become pregnant, this may restrict some of the services available. In some cases doctor’s certifications may be required in order to receive a service.

Comfort
If you have any concerns or questions, please let us know.  If at any time during your service you experience discomfort please alert your therapist immediately.

Payment
Please note that for your convenience all menu prices are listed in US dollars. For payment we accept all major credit cards, Travelers’ checks, US dollars, Euros or local currency. Prices are subject to change without notice.